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(02) 9476 6622

Service & Maintenance

Air Conditioning Service & Maintenance

Eagle Air Conditioner--man

Regardless of whether you have just installed a new air conditioning system or using an older system, it is very important that it is maintained to the highest standards.

A system that is not properly maintained is likely to result in unscheduled downtime, costly repairs, health issues, damage to property and loss of profits, high power consumption and reduced life cycle of the system.

Subject to the age of the system and the availability of spare parts, we can service most well-known brands for example:

  • Carrier
  • Daikin
  • Hitachi
  • Mitsubishi Electric
  • Panasonic
  • Toshiba

Preventative Maintenance

Eagle Air Conditioning provides up-to-date servicing and specific site tailored programmed maintenance and breakdown repairs for all types and brands of domestic and commercial air conditioning systems.

Our TAFE qualified service technicians continue to be provided with extensive ongoing trade related & WH&S training to make sure that we can provide our current and future customers with the confidence they need to ensure their units are running at peak performance.

Our service department carries the government’s ARC tick approval. All our service technicians have been checked by the federal police to allow entry into the most sensitive areas of the industry.

If you are interested in a tailored maintenance programs or require a one-off service or repair please call our service manager today on 02 9476 6622.

If your air conditioner is not working correctly or running inefficiently there are a number of simple exercises that we recommend you try before phoning for help.

If you try these simple procedures and the unit is still not functioning correctly please call our qualified service team today on 02 9476 6622 so we can get your problem sorted out quickly.

These are the most common issues with air conditioners:

Does not switch on

Is the circuit breaker in the fuse box tripped?

Switch On.

Is the isolating switch on the outdoor unit on?

Switch On.

Does not operate

Unit in fault

Turn off power for 1 minute & try again

Unit is defrosting (heating only)

Allow defrost cycle to complete.

Allow approximately 8 minutes after turning on

Unit is timing out on the anti-cycle timer.

Does not cool or heat

Is the correct mode selected?

Select heat or cool or auto mode.

Is the correct temperature set?

Select a correct temp to match the mode selected.

Dirty return air filters

Clean the filters.

Outdoor unit blocked

Clean any debris blocking the outdoor unit.

Zone not switched on

Turn on zone control (ducted units only).

Fan speed set to low

Select high fan speed until room is at temperature.

Indoor fan does not operate

Possible in warm up mode if heating mode is selected

This will occur until sufficient heat has built up in the indoor unit to prevent cold drafts. It should then revert to the fan speed selected.

Return air grille is noisy

Return air filter is blocked

Clean the filter.

Outdoor unit leaks water

Heating mode

This is normal in heat mode. A drain can be fitted if required.

Remote control display is faint

Battery power is low

Change the batteries. Check the batteries are installed correctly.

Unit stops in heating mode

Unit is in defrost

This is normal during heating mode as the unit needs to defrost the ice on the outdoor unit coil. Unit should start heating again after approx. 12 minutes.

Unit switches on / off automatically

Auto timer function is engaged

Turn off the auto timer / time clock and try again.

What to do next:

If you’ve checked your system and it still isn’t working, call our service department on 02 9476 6622 and we’ll get it sorted and working again for you.